Customer Support & Grievances

For payment issues, product enquiries, order concerns, wholesale enquiries or export requests, please contact us through our published support channels.

When contacting us, include: - Your name and preferred contact method. - Product name and pack size, if applicable. - Order or transaction reference, if available. - A brief explanation of your request or issue. - Relevant photographs or supporting details, where appropriate.

Please allow 24–48 hours for an initial response. Complex cases may require additional time to resolve.